Refund and Return Policy at Devpariz

At Devpariz, we are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase. Our Refund and Return Policy is designed to give you peace of mind, knowing that you can shop confidently and easily return or exchange items if necessary. We strive to make the return process as simple and hassle-free as possible.

Our Refund and Return Policy

1. Eligibility for Returns We accept returns for most items within 30 days of the original purchase date. To be eligible for a return, the following conditions must be met:

  • The item must be in its original condition—unworn, unused, and undamaged.
  • The item must be returned with all original tags, packaging, and accessories.
  • Proof of purchase, such as an order confirmation or receipt, is required for processing your return.

2. Non-Returnable Items Certain items are not eligible for return or exchange. These include:

  • Gift cards.
  • Customized or personalized products.
  • Items marked as final sale.

3. Return Process To initiate a return:

  • Contact Us: Reach out to our customer service team via email at [email protected] or by phone at 313-565-6388. Please provide your order number, item(s) to be returned, and the reason for the return.
  • Return Shipping: We will provide you with a return shipping label if the return is due to an error on our part (e.g., incorrect item shipped, defective product). In all other cases, the customer is responsible for return shipping fees.
  • Packing Your Return: Pack the items securely in their original packaging to prevent any damage during transit.

4. Refund Process Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund. If your return is approved, we will process the refund to your original payment method. Please allow 5-7 business days for the refund to appear on your account, depending on your bank or credit card provider.

5. Exchanges If you would like to exchange an item for a different size or color, please follow the return process, and once your return is approved, you can place a new order for the item you wish to receive. We do not offer direct exchanges, but we can help you reorder the correct item.

Damaged or Defective Items

We take great care in packaging your orders, but if you receive a damaged or defective item, please contact us immediately within 7 days of receipt. We will arrange for a replacement or refund based on your preference.

Late Returns

Returns outside of the 30-day window will not be accepted. We recommend inspecting your purchase as soon as you receive it to ensure you are satisfied with your order.

Customer Support

If you have any questions or need assistance with your return or refund, our customer service team is here to help:

Devpariz – Your Satisfaction is Our Priority.
We aim to make your shopping experience as enjoyable and stress-free as possible. If you have any concerns, don’t hesitate to reach out to our customer service team for assistance with returns, refunds, or exchanges.